SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of legsapparelfashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of legsapparelfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bright, have little smell of paint, but the fabric. Order came quickly in a beautiful bags. For fat women do not recommend, very complete.
Dress it quickly, I am very happy colors and styles!!
Shipping Penza region fast, 14 days. It is the same with description, size, color. Thanks to the store. Recommend.
Cool dress
good
Dress it for 12 days in Vladimir region. Dress is very easy. The ankle height 160. The Composition: 65% cotton, 35% polyester fiber. The Dress is suitable for hot weather: Easy, free, cool, never hesitate. Good store, not to delay the shipment, send with tracking. Thank You Very Much. Of Course there is doubt, never wear a wide dress, but think that will wear.
Dress is excellent! The Quality of our summer. Size, color, all as the picture. Done carefully. It 'S for a few days, despite the holidays. Thank you all!
Perfect dress, fully consistent with the description. bright, light. there Are slightly protruding threads, but it's nothing. delivery very fast. thank you, now going to look in this store.
excellent..thank you store
Well described. Good Quality. Would use this store again. Thanks
nice
Очень яркое, красивое платье. И пришло удивительно быстро - через две недели!
I AM so happy shopping and so quickly get paid, thank you store and above size good
I received faster! Loved!
Посылку получила. Все в порядки. Очень быстрая доставка . Платье очень понравилась. Хороший продавец удачи и процветания.
Both beautiful dresses great service and fast delivery always buy from this company highly recommended thanks
All super
Very beautiful like on the pictures. I love it !
Быстрая доставка, 12 дней. Качество отличное, как всегда в этом магазине. Состав ткани 32% хлопок, 68% полиэстр. Очень комфортные размеры платья и сама ткань приятная к телу. Мой рост 170, ОГ 112, ОТ 88. Отличный яркий цвет, лето! Приятный рисунок и крой платья. Спасибо большое продавцу!
Je suis très contente de cette robe!! Les couleurs sont aussi belles que sur la photo et la taille correspond à ce que je voulais! Yvonne
alles bestens
Beautiful dress.
La robe est très belle, bonne qualité du tissu et livraison très rapide. Merci
Me encanta y ha llegado muy pronto buena calidad y buen diseño