SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of legsapparelfashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of legsapparelfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2 Numbers bigger and it fits
Very nice sweatshirt
Great jacket! Just like in the description. Very much.
Not a bad thing. When receive a smell. Then disappeared.
I liked… The size too big for my… Pero was my mistake, since I thought it had been reduced as others pruduct that was in charged… Pero I liked recommend store.
Top
Veľmi zateplene, Trocha akoby lacná látka but veľmi pekná, sedí fajn!
good
Perfect! Fast shipping
Beautiful design and very warm
It delay in Mexico is purchased at 11. 11
very good
Very good sweatshirt. Same as the pic. Fast shipping. The store was very communicative.
It’s very comfy and cute, I wear it when I walk my dog, size fits well
Very good and exquisite ولونها lovely
I liked it and have received very fast
Quality good, pleasant to the touch. Order reached fairly quickly.
Sweatshirt with fleece inside, look when worn as a show, looks like the photo.
Product description. But the growth of 175 to take one size larger
K as the picture. I have a size medium and ordered a l,
Huhh, i love it! :)
Made with high quality, flat seams, never stick. Warm. Shipping to Hub. Edge 1 month. Short sleeve (For me to 1-1,5 cm long), but not critical; think bigger size is hanging in length. Was a slight smell, after strick disappeared. Sweatshirt after washing proved to be good: not stretched, not the village, pellets are formed. Happy purchase!
Looks quality nice, material and stampings very beautiful, fabric is gross. Very happy with the order
Handle limit short but size correctly! I recommend
Свитер красивый, яркий, НО - он же ужасная синтетика!!! снимая его, искры летят во все стороны - разочаровал!!!
кофты классные. на основе флис, на ощупь материал мягкий, приятный к телу. заказ пришел течение 3 недель на Украину. единственный минус кофты не той формой как на фото.они прямые без выделения талии. на мой обхват груди 100см кофты свободны заказывала xxl размер
Jacket super! Beautiful, like the picture. All seams smooth, neat looking. Picture pasted, look at how after washing. Fleece lining, feel very warm. Wear 40-42 size L is very tight. I like, but think, XL and could take. Recommend and thing and store!
Chic sweatshirt. Soft, warm. Fast shipping. Thank you
its synthetic not cotton
Custom Designed 16 Oct and received in Moscow 06 Nov, track. Quality standards, the bike, lukewarm. Color bright red, it does not transmit photos. Size 108-106-118 village on the figure, slightly obtyag chest, but think will be pulled to wear. There are a couple of threads and a small spot, not critical, but am afraid when washing will turn all black then Unsubscribe. Is definitely liked толчтовка, the actual size of the photo, took XXL.